Product: Madden NFL 24
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? talented_tank2B
Date/time issue occurred August 17, 2023; 1100 am
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Draft Champions
Summarize your bug While playing game four in Mut solo draft, I finished the game but the connection to the ea servers cut out. I was immediately sent to the main dashboard of madden. I selected to go back in, and get my rewards but when I got back into Mut solo draft, and clicked on the next game, I was immediately kicked back out to the dashboard. I repeated over and peer but I have never been able to get back into mut solo draft. I did go and finalize my "season" hoping it would allow for a clear reset, but I didn't get any awards and I am still unable to play mut solo draft. So I decided to try h2h, which works. Also, if I close the game app, and go back into madden 24, I will be able to play challenges. However, if I go check mut solo draft and it sends me back to the dashboard, I will not be able to play challenges. Upon clicking on challenges after being dashboarded, I am pushed throw multiple screens without my control.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to MUT solo draft, play a game, and lose connection to the ea servers and you have the issue.
What happens when the bug occurs? Lose access to mut solo draft and challenges is inaccessible as well. (You only lose challenges once you get the ea server error from mut solo draft)
What do you expect to see? I expected to keep playing or to get my experience points and awards.
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https://youtu.be/a2LHOy7igKM