EA_Barry
Community Manager
10 years agoRe: logged out of EA Servers in the middle of games
To get the best connectivity please try the following:
- Connect directly to your router with a cable rather than wirelessly
- Open the relevant ports detailed here: https://help.ea.com/en/article/online-ports-for-madden-nfl-16/
- Power cycle your router (turn it off for a minute and then power it back on)
We do not modify players' online records in connectivity cases such as this, sorry.