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keithman20's avatar
keithman20
6 years ago

Re: Game crashes when playing Solo Challenges & Exhibition Games

Product: Madden NFL 20
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? keithman_20
Date/time issue occurred 31 July 2019
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Doing the Epic Challenge with Baker Mayfield. Just about 3/4 times the game freezes while in the challenge, and usually at the very end of a play after being tackled. I've replicated this on 2 different PC's, so it's not just my PC. It's pretty irritating when you pass a challenge do then have it freeze.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play on PC. Do a solo challenge. Epic with Baker Mayfield. Freezes 3/4 of the time.
What happens when the bug occurs? Game freezes. Have to go to Task Manager or Alt-F4 out to close game.
What do you expect to see? Not a frozen screen, losing progress in a challenge.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? I have a Desktop with a RTX 2070. A laptop with a RTX 2060. Froze on both.
Enter RAM memory size in GB 16 GB on both PC's.

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Doing the Epic Challenge with Baker Mayfield. Just about 3/4 times the game freezes while in the challenge, and usually at the very end of a play after being tackled. I've replicated this on 2 different PC's.

4 Replies

  • Slavnar's avatar
    Slavnar
    6 years ago

    Product: Madden NFL 20
    Platform:Sony Playstation 4
    Which console generation do you have? PlayStation 4
    What is your gamertag/PSN ID? slavnar
    Date/time issue occurred 31.07.2019
    What type of issue do you have? Crash/Freeze
    Which mode has this happened in? Ultimate Team
    Which part of the mode? Solo Challenges
    Summarize your bug Error CE-34878-0 only in MUT hello all, im receiving this error code with blue screen crash while loading any MUT related game/solo/challenge. in Franchise and exhibition is all ok. ive tried to reinstall game, even reinstalled PS4 software and reinitialized my ps4 (factory default) with no success
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? dont know
    What happens when the bug occurs? blue screen and crash
    What do you expect to see? game
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    ‌

     im receiving this error code with blue screen crash while loading any MUT related game/solo/challenge.

    in Franchise and exhibition is all ok.

     

    ive tried to reinstall game, even reinstalled PS4 software and reinitialized my ps4 (factory default) with no success

     

    any help?

  • timeworngoose's avatar
    timeworngoose
    6 years ago

    Product: Madden NFL 20
    Platform:Microsoft XBOX One
    Which console generation do you have? XBOX One
    What is your gamertag/PSN ID? Nevcy
    Date/time issue occurred 07/31/2019 1pm
    What type of issue do you have? Crash/Freeze
    Which mode has this happened in? Ultimate Team
    Which part of the mode? Solo Challenges
    Summarize your bug When ever i try and load into a solo challenge it just decides to crash. I can't even play solo battles either. Sometimes i am able to load the challenge but it thinks i am in franchise. For example when ever i want do theme builder or NFL EPICS and i actually load in the game, it just deletes my team and it deletes the challenges and acts like it a franchise game. I have done everything i can do to try and fix this problem/bug. From deleting the game several time to restarting the game. I also tried installing it on the actual xbox instead of my eternal hardrive and it still did not work. i just want to grind and have fun on this new game i actually enjoy. Plz help me bring back old madden 20 back to being perfect again.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Doing some bug updates again.
    What happens when the bug occurs? When is occurs is just crashes my game
    What do you expect to see? i hopefully expect to see madden 20 working good again like it did in the trail.
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    ‌

    Plz help me EA

  • donalgodon's avatar
    donalgodon
    Rising Traveler
    6 years ago

    I'm using a PC (Ryzen 2700X, 32GB RAM, 1080Ti, 4TB of Samsung SSD, latest drivers, BIOS, etc.) and I get freezes between solos that last 15-20 seconds when I finish a solo.

    I also find that my keyboard doesn't work in the Auction House to type names. It's not my hardware. Everything checks out fine.

     

    I'm using G-Sync with no frame limit (enabling frame limit causes stutter) and no V-Sync (same reason.)

    I've "repaired" the game in Origin also.

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