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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: I’ve had problems playing Madden 21 online

Hi everyone, 

When you've got a chance can you try resetting the password on your EA Account to see if that helps? Sometimes setting a new password on the account can help out with issues like this. For more information on how to update the password check out the EA Help website. 

If you're still having trouble after that I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them via Twitter or Facebook as well. 

/Kent

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