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Re: Mass Effect Andromeda directX crash

I have this crash under some circumstances:

What i observed:

1) Always happens when the scene changes/menu opens/dialogue starts

Speculation: Seems to me like an issue with rendertarget texture initialization/deinitialization, maybe of the post processing pipeline? Since some people write that setting post processing to low fixes the issue.

2) The crash never occurs if the game is the only gpu-using task that runs. Crash occurs often if i have chrome running.

Speculation: Maybe some fragmented GPU-Memory usage of other tasks that blocks creation of new rendertargets?

Edit:

So as work-around, try to close all browsers and other gpu-using tasks while playing!

Specs:

i5-4670K @ 3.4

16 GB DDR3 RAM

Gigabyte G1 Gaming GTX 970

Windows 10

3 Replies

  • I also having directx crash. It only happens during conversations or cutscenes, never during actual gameplay. A moment ago barely managed to proceed past cutscene when encountering kett warship while exiting from hyperspace. Game crashed 5 times during those cutscene so I had to quickly tap space to skip all scenes.

    There is a really some serious issues with the game. I just hope that devs know about this issue and that they will release patch very soon.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Mr_JEL escribió:

    I have this crash under some circumstances:

    What i observed:

    1) Always happens when the scene changes/menu opens/dialogue starts

    Speculation: Seems to me like an issue with rendertarget texture initialization/deinitialization, maybe of the post processing pipeline? Since some people write that setting post processing to low fixes the issue.

    2) The crash never occurs if the game is the only gpu-using task that runs. Crash occurs often if i have chrome running.

    Speculation: Maybe some fragmented GPU-Memory usage of other tasks that blocks creation of new rendertargets?

    Edit:

    So as work-around, try to close all browsers and other gpu-using tasks while playing!

    Specs:

    i5-4670K @ 3.4

    16 GB DDR3 RAM

    Gigabyte G1 Gaming GTX 970

    Windows 10


    Same DirectX Error.

    For me it crashes randomly and sooner, I can`t play more than 5 min.

    I disable the background applications, unnecessary programs and also any anti-virus / firewall software.

    I uninstalled anything which is related to Microsoft Visual C++ Redistributable then I installed Microsoft Visual C++ 2005, 08, 10, 12, 13, 15.

    Installed this version of DirectX: http://www.microsoft.com/en-us/downl...s.aspx?id=8109

    Of course I tried all driver versions, oldest and latest, allways a clean install.

    Last option, create a new local user account in Windows 10 specifically to test the game

  • Anonymous's avatar
    Anonymous
    9 years ago

    I had the exact same problem. What I found was my AVG Virus program which included PC tune up software was automatically stopping Andromeda once it detected the high Memory load the game puts out!  My Andromeda graphics profile found in the Crimson Radeon software would show it being disabled.  Which may explain why in the error message it says no graphic card detected.  Since I disabled " Live Optimization", I have enjoyed stable game play on both SP and MP platforms for Andromeda.  I play on high settings with my ancient PC. 

    2600k quad 3.4ghz

    R9 280 3gig gpu

    24gig ram

    Win 10 and latest Radeon drivers

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