Re: Mass Effect 2, DLC Bundle not installing all addon content

@EA_Ataashi Here is the list of what has not been unlocked/installed:

• Aegis Pack
• Alternate Appearance Pack 1 (Garrus, Thane, Jack)
• Arrival
• Equalizer Pack
• Genesis
• Kasumi - Stolen Memory
• Lair of the Shadow Broker
• M-29 Incisor Sniper Rifle
• Normandy Crash Site
• Overlord Pack
• Zaeed - The Price of Revenge

Everything else is installed/unlocked

Thanks @UNSC_InfinityII 🙂

I double-checked your account, but everything seems good in our system - you should have those DLCs available, so we can assume that there's something wrong with Origin client.

Could you try to delete Origin cache and eventually reinstall the application with CCleaner (it will also clear your registry files)?

/Ataashi

@EA_Ataashi Alright i'll give it a try and hope for the best.

Can you install the content straight from the executable files? You can find them here: https://help.ea.com/en-us/help/origin/origin/download-dlc-for-classic-origin-games/#masseffect

@EA_Ataashi I tried to fix the cache but it didn't do anything, so i've had to uninstall the game but now interestingly I have been given the option to install the extra addon content with the base game installation, however it only detects the DLC I had before that installed originally, so basically I can re-install the content already there originally but not the rest of it.

@UNSC_InfinityII

There is enough space on your hard drive?

You could try to download and install the DLCs manually, from the side @Fred_vdp linked.

If you don't want to do that, follow this guide to uninstall Origin. (Scroll down to "How to uninstall the Origin client the hard way"

Reboot > download Origin from here > Run the "OriginSetup.exe" as an Administrator (Right click the "OriginSetup.exe" > Run as an Administrator) > reboot > Test.

@holger1405 

I've already tried to download them manually, this unfortunately caused an issue with the game which forced me to uninstall it, I also have plenty of space on my hard drive still to download these DLC and i've already uninstalled and re-installed Origin.

@UNSC_InfinityII

yes, I saw that you already reinstallaled, but there is a big difference between a normal reinstallation and a clean reinstallation.

Did you cleaned your Windows Registry after you uninstalled Origin the first time?  

@holger1405 Can't say I did 

@EA_Mai The only option that appears is Details

Thanks @UNSC_InfinityII.

Does it say 'Installed' above the 'Details' button even if the content was not installed and doesn't show up inside the game?

-Mai

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@UNSC_InfinityII wrote:

I've already tried to download them manually, this unfortunately caused an issue with the game which forced me to uninstall it...

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I had my head in the clouds when I first read it, another thread reminded me of it.

What error with the game did occurred after the manual installation?
Try the installation again, then repair the game. (in Origin > Game Library > right click ME2 > Repair) > test.