Re: mass effect andromeda won´t launch (black screen)

@Fred_vdp  @BlackKitten94 

There is a dedicated AMD Radeon R5 M330 Oland GPU build in in this Laptop.

That is in fact a different R5 than the Stone Ridge CPU Graphic. (I know..... 🙄 )

It seems this dedicated GPU is not utilized, so I would recommand a complete uninstallation and re-installation of the GPU drivers.

But overall I agree with Fred, I doubt that you will get playable frame rates in Andromeda with this Graphic hardware.

@holger1405 @BlackKitten94 @Fred_vdp 

I have to agree with Holger and Fred...

http://gpuboss.com/gpus/Radeon-R5-M330-vs-GeForce-GTX-660 

The link is a comparison between your R5 and the min specs GTX660, and your card doesn't compare well at all.  IF you get it to run, it will be really really badly most likely, if it will run at all.

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@holger1405 wrote:

There is a dedicated AMD Radeon R5 M330 Oland GPU build in in this Laptop.

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You're right. I goofed!

Hi Fred, I have tried,

• Uninstalling, reinstalling, and repairing the game
• Uninstalling and reinstalling Origin
• Uninstalling and reinstalling GPU drivers
• Deleting MassEffectAndromeda.exe file
• Changing the save file name
• Disabling my antivirus
• Tried the video Strakisz suggestion
• Launching the game in ‘offline mode’

Thanks.

@BlackKitten94 

With your CPU having 4 fewer cores than the AMD 6350 min, slower clock speeds, and generally not as good even if a newer generation, I don't think your CPU will be up to the task of getting the game to play much.

Add into this the lower than min spec on the video card and you are just asking for issues trying to play the game.

One thing about ME:Andromeda, is that the locker scene and the beginning cutscenes are often able to be run on low end hardware, as they are small areas with very limited use of the hardware, BUT as soon as you try to move past it you often get black screen forever when trying to leave the ship. 

IF you do get it to work ok on this hardware, you have just had a minor miracle happen, as by hardware, it shouldn't run or at most run at less than 5fps.  My personal suggestion is to give up until you have better hardware to run the game on, but to each his own.

https://cpu-comparison.com/amd-a9-9410/amd-fx-6350/ 

@Fred_vdp 

No you didn't, the AMD name scheme is just ridicules here. 🙂