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EA_Shepard
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2 years ago

Re: [Xbox] Trying to redeem Mass Effect 3 Collector's Edition DLC

@Purple_Sharpie0 The online pass requires no code in general. So, any code that you use for the online pass would say invalid anyway.

For content though, there is a chance it may not work. "invalid" for consoles typically means only a few things:

  • Expired
  • Used
  • Wrong code

With it being a console, some older codes like this, you have to apply on the console, or on a site that gives a code for that console. That would be stated on the leaflet though. Since live support cannot see Xbox codes, it would only tell us if it is applied to an account.

Invalid is not the same as already used though. If you have tried to use the code on the console, Xboxlive.com or the mobile app, I would reach out to Xbox and ask them about the code. Since they generate these, they would be able to see if it's expired or used.

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