Re: Trying to get REFUND. Customer Support not helping

Hey Everyone

 

We are unable to assist with refunds, account issues, Bans, and missing content on Answers HQ. If you want to find out more about how to request a refund we have a few help articles below.   

• EA Help - Refunds   

Additional Information:

• Buying EA games: order and payment info
• Where to buy EA digital download games and virtual currency
• How to install, buy, and play EA games on Steam
• Great Games Guarantee   
• Great Games Guarantee Policy  

Please note these are for purchases through Origin/EA App, If you purchased the game through a retailer or another platform you will want to reach out to whoever you purchased the game from for further assistance.   

    

Hope this helps!