Two PCs went crazy today. One of them started to ask for activation again, and the other one is experiencing this problem. The EA app opens and closes and that's it. I don't remember ever being this bored and tired of a game. Evening is different, morning is different. Something happens to itself. And we cannot get the slightest help.
What is the solution to this problem? Please explain properly. We have had no trouble since the day we bought it.
This problem is caused by the server, friends. I'm sure of this, do not play with your PC's settings. A file named EAapp_OnlineActivation_Log.html is created under the C:\Users\username\AppData\Local\Electronic Arts\EA Desktop\Logs folder. The file content is as follows. Can you check and verify?
The line I marked in bold is important. I hope a manager will bother to look into it. @EA_Illium
1 [17:17:04 GMT] Info Core::CoreLogger Open V - Log C:\Users\Murat\AppData\Local\Electronic Arts\EA Desktop\Logs\EAapp_OnlineActivation_Log Opened 6/30/2024 - [17:17:04 GMT]
2 [17:17:04 GMT] Warning License Failure 0
3 [17:17:05 GMT] Info License Request Server HTTP response code=403
4 [17:17:05 GMT] Info License Request Server response state code=4
5 [17:17:05 GMT] Warning License request failed due to concurrency guard
6 [17:17:05 GMT] Warning License Failure 0
7 [17:17:05 GMT] Info License Request Server HTTP response code=403
8 [17:17:05 GMT] Info License Request Server response state code=4
9 [17:17:05 GMT] Warning License request failed due to concurrency guard
10 [17:17:05 GMT] Warning License Failure 0
11 [17:17:06 GMT] Info License Request Server HTTP response code=403
12 [17:17:06 GMT] Info License Request Server response state code=4
13 [17:17:06 GMT] Warning License request failed due to concurrency guard
EA Staff (Retired)Hey Everyone,
Thanks for letting us know what you're running into with NFS Unbound.
I wanted to confirm who may still be running into an issue with launching Unbound from Steam? If so, would it be possible to get the following?
Thanks!
Hi @EA_Illium
This problem has nothing to do with Steam. The same problem occurs in the games we play via ea app via ea play. The reason is due to the server.
Probably, when at least one of the system components changes or serial number in Windows changes, or motherboard bios settings changes (security related settings) it is detected as another PC other than the PCs recorded on the server side and blocked. For example, RAM may have been added. Or the graphics card may have changed. Or you may have changed the motherboard like me 🙂
We do nothing but prolong this period by constantly trying something new.
What needs to be done is not to start the game again until 24 hours have passed since we first experienced the problem. +24 hours are added every time we try. For example, if this problem occurred at 13:00 today, the game will open after 13:00 tomorrow. But if we try again at 18 pm, it will open at 18 pm tomorrow evening. This continues because we try 20 times a day 🙂 For this reason, the game never opens. You will wait..!!! Additionally, if you own more than one PC, this also affects all the other PCs.
This applies to all EA games with Denuvo protection. I already provided the log file. This file is not created when you enter the game. It only occurs when the server rejects you. "Warning License request failed due to concurrency guard" You already know what this means. Since too many attempts are made, you will be banned immediately.
The same solution is valid when there is an activation problem. If the activation box arrives and you see a red warning on it, you will wait 24 hours. If you don't wait, the same thing happens as I wrote above
The game is currently installed on 2 PCs and 1 laptop. I am using steam. It works flawlessly in all three. I researched a lot about the solution to this situation and read an article similar to the one I wrote in another very unrelated forum. And I only waited 24 hours. The game did not open on all 3 devices and was fixed automatically the next day.
No Error Messages, but event Viewer says this : Faulting application name: NeedForSpeedUnbound.exe, version: 1.0.7.55835, time stamp: 0x66c46fcb
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000001c50403c
Faulting process id: 0x36cc
Faulting application start time: 0x01dafcfd492c4b3e
Faulting application path: D:\Steam\steamapps\common\Excalibur\NeedForSpeedUnbound.exe
Faulting module path: unknown
Report Id: 6c44c857-2fe2-4eb8-a73b-a2e4b380d1ea
Faulting package full name:
Faulting package-relative application ID:
ID is : ItBwen
DxDiag info attached.
I wouldn't know what to screenshot, as it just simply "prepares" the game, closes EA, pauses anything and minimizes steam, and then they both open back up as if you never launched it.
This has been a reoccurring issue for me for the last two months.
