Re: game has black screen on laucnh and crashes or wont open

Hi @Rahster1965 

If you have not already, can we give the following steps a try?

• Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
• Clear EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool, then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 

Thanks!