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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Re: My friend got banned for his real name

@laheyshow69 


That's not something a permanent ban would be issued for. Not for a first offense. You would need to have a history of being actioned for offensive names before your account is actioned with a permanent ban.

@HighTmatthew 

Have your friend send me a private message and I'll get this looked in to.

16 Replies

  • I used the same name multiple times and kept getting banned. After like 5 times of using MY OWN NAME, that's when I got the permanent ban.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @laheyshow69 

    I can't discuss the details of your account so you'll need to submit another dispute with ToS if you want this investigated again. Instructions for that are here.

  • Stop lying to us. I just got banned for the same *. My name was in no way offensive. Your just banning anyone and everyone who gets reported by but hurt people. I read the agreement. I didnt break it. 

  • I'm not sure who oversees this stuff, but what you've said here is definitely not true.  I have an alt account that I made a funny sexual innuendo name on.  I received a "warning" email the first night I played the game.  It said I basically got a free pass to change my name to something else without penalty.  I woke up the next morning and before I even had a chance to change my name, I received another email saying I had been issued a PERMANENT EA BAN ACROSS ALL EA GAMES for my name being exactly what it was when I originally received the warning. 

    Maybe you "are not supposed to" be handing out near-instant perma-bans to people for having a name like Don Keedic or Peter Gazinya, but it DEFINITELY is happening.  Oh yeah, and even if you receive a temporary (i.e. 3 day) suspension in NHL 24, your game will be rendered useless as you will continuously "crash" when trying to enter WOC after your suspension has been rightfully served.  Yet another serious problem with NHL 24 that I have yet to see any of you with "EA" in your name address.

  • @Xboxliveid90 It's actually crazy they are losing millions because of these abusive system. I'm surprised they don't care since all the higher ups look at is the money. No wonder 2k 10x the players of any EA sports game
  • Why does my game keep crashing when trying to load into the game? I’ve tried to delete my data and nothing works, this game is really pissing me off 

  • xxvenomxtxx's avatar
    xxvenomxtxx
    2 years ago

    If they allow us to put something for our name. We should never be permanently banned for it. Plain and simple. Just my johnson got me permanently ea banned and after 3 appeals failing. They refuse to allow any more looking into it. They wont lift my ban when i even changed my name before they banned me. They preach inclusive gaming and * on the people who gave played and bought their games for years. If you dont like my name why ban me from all ea games and not just nhl. Ive spent over 15000 on ea games and skins. Youve basically just robbed me for everything ive ever spent. That should be a crime in itself.

  • McKable's avatar
    McKable
    2 years ago

    They need to lighten this system. I have seen so many names that were not even offensive not allowed in this game. People need to stop being soft. Worry about fixing your game instead of this

  • Agreed.  First off you shouldnt be banned regardless for a game you pay for.  Regardless of what you make your name.  Freedom of speech,  you pay your money just like the person who is reporting you for your name.  Everyone is so soft now a days.  Its a video game and just about every name i see on there are made to be funny and a joke. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @booher04 wrote:

    Agreed.  First off you shouldnt be banned regardless for a game you pay for.  Regardless of what you make your name.  Freedom of speech,  you pay your money just like the person who is reporting you for your name.  Everyone is so soft now a days.  Its a video game and just about every name i see on there are made to be funny and a joke. 


    Since this game is not rated mature, we can't have obscene and offensive names. Besides that, people use it as a way to spread hateful comments. Something else we're not going to tolerate. This game should be about playing hockey together. Not naming your player with an obscene or racist message.


  • @booher04 wrote:

    Agreed.  First off you shouldnt be banned regardless for a game you pay for.  Regardless of what you make your name.  Freedom of speech,  you pay your money just like the person who is reporting you for your name.  Everyone is so soft now a days.  Its a video game and just about every name i see on there are made to be funny and a joke. 


    "Freedom of speech"

    This does not mean what you think it means.

  • booher04's avatar
    booher04
    2 years ago

    Oh i know what freedom of speech is… im using it in the sense of EA being the “government” in this case. i use Mick E Moose as my name so this has no effect on me however my point is YOU pay for a game, I pay for a game… why do you have a right to tell me how to play it? Why do you have a right to distinguish if i should or shouldnt be banned for something?  You paid same as i did.  What if i report you just because you are good at the game and i stink?  The names are part of the chel experience and therefore you as another paying customer shouldnt be allowed to change my experience.  I get EA being able to block certain hate or swearing, cursewords ect but when someone cant even put “Larry” or their real name in because EA thinks it’s offensive is ridiculous.  Its a video game and is someones OPINION of a funny name that gets banned because someone elses OPINION is its offensive. 

    Free Speech. Freedom of speech is the right of a person to articulate opinions and ideas without interference or retaliation from the government. You can look up the First Amendment if you need more details on Freedom of speech.  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @booher04 

    We're not the government. That doesn't really apply. Of course we don't want names like "Larry" causing people to be banned and in most cases, that's not going to happen. If you combine it with something else that makes it offensive, then we have a problem. People get very creative. Also, this is not a mature rated game. We need to keep the content suitable for everyone. Having a high amount of people using offensive names doesn't fit in to this. 

  • I agree people get really creative and i definitely have no issues as i said i dont use anything crazy or offensive.  My point of the government comment was EA is being the “government” in this situation, you pay ea for the game and they are telling you how to play it.  Either way doesnt effect me in any way but i think it’s ridiculous people are getting banned for using their real names and standard names like “larry” are showing up as “offensive” when trying to create your own name.  I would agree since its not a mature rated game you cant have swear words in names.  I would also suggest that EA devs put more effort into making the game with less bugs and issues vs banning names or spending time configuring censorship of names.  Theres bigger issues with the game than someone putting in an offensive name, and i think most players would agree with that.  If the game was perfect or had very minimal issues then by all means after release go in and configure all your filters and censorships at that point. Not againt you Aljo I appreciate all your feedback and work you do with the community!  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @booher04 

    I know some names are getting flagged as offensive when they're not. This isn't intended. As I said before, it's the potential to use them combined with other names that causes them to be offensive. If someone contacts me here, I can normally get a non-offensive name flagged so it can be used.

    We are working on bigger issues than names currently. Which is why you don't see name issues addressed in patches.

    Thanks for the kind words. Appreciate it.

  • Absolutely!  Id much rather EA work on gameplay issues vs naming/censoring issues.  Set every name to the gamer tag for all i car if the gameplay is rock solid! Lol

    thanks again!! Keep up the good work @EA_Aljo 

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