EA CHARMS MISSING

all EA subscription charms disappeared, "characters from EA games, Sharik from BF and a few others"

instead, there is an emerald charm that was obtained during the battle pass

all of my ea charms are gone too i went to equip my N7 charm on a different gun and i noticed all of me ea play charms are gone except for the emerald thing he said and a star wars helmet but im missing about 20 other charms

This is what u can see in it.

I seem to have the same issue, all my ea charms are gone from my Steam account. But, when i log on to the EA App all my charms are there, only i can't keep them equipped when i switch to Steam and they look like they vanish. I've had the cross-progression but only got 1 account. Is there any way to get my charms on Steam ?

@Anerctiv , @McLooveen , @konanmomochi , can you please confirm if you all went through the Cross Progression merge as well?

yes, can confirm. I just got cross-progress and all my EA Charms are gone as well

@EA_MariYes i got this today

My have faith charm is missing and I went through cross progression