Game freezes and crashes in champion / legend select screen
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060, latest drivers installed.
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Fthisloginstuff
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. -
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? -
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Champion select screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Hovering over champions in champion select screen
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? it happens between 5 - 10 matches played in a row
When did this happen? (dd.mm.yy hh:mm) several days, 9.11 / 10.11 / 11.11 for example (EU GMT+2)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes and crashes, have to alt+tab out and end it task in task manager
What should be happening instead? game not freezing and crashing
Steps: How can we find the bug ourselves? hover over different champions in champion select screen
After 5 - 10 matches, when hovering over the champions in champion select screen,
the game freezes and crashes, and will not respond to any controls in game.
There is no error notifications or anything when this happens.
You have to alt+tab out, and end it in windows task manager.