Game keeps freezing and disconnecting. Weapons are invisible.
Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Chief KiIo
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. matwithpower
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Revenant
Which Legends were your squad mates using (if applicable)? Octane and bloodhound
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in grow towers during a ranked match on olympus although it happened for multiple games in a row and I have screenshots necessary
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Had just finished a fight and disconnected while trying to loot. Joined back and immediately got downed
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 31/03/21 at roughly 20:30 (GMT)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can't see weapons on the ground and my teammates are invisible. Can't see my characters hands either. When I have a weapon I can't see it which makes aiming almost impossible. Biggest issue is that my game regularly freezes for varying times. Sometimes for a couple of seconds and sometimes for maybe 20 seconds which makes fighting impossible. Got disconnected twice and once my game crashed which is impressive considering I have next gen console. There are audio glitches as well, character don't speak for ages, footsteps are silent
What should be happening instead? I should not be disconnecting or lagging, my WiFi is solid and has recently been upgraded
Steps: How can we find the bug ourselves? No idea
This is a YouTube link to what happened right after I reconnected. My teammate said he wasnt lagging or freezing but I was even though I was just spectating. This level of freezing occurred often throughout the games I tried to play
In all the screenshots my weapon is not holstered but is not there. I have a better screenshot of me holding an invisible longbow but the ammo screen on the gun is visible but it is too large to attach.
Also the "L" in KiIo is a capital "i"