Account Ban

I'm a player from China, and on July 9th my apex was banned, and I wondered, my game has not been very good, and I've always loved the game apex, I'm a student, and sometimes I use all my living expenses to draw a family heirloom, I just want to say, I really like the apex game, it's even become a part of my life, I don't understand why I'm banned, I've been playing the game normally, and this ban doesn't tell me what the reason for banning me is, it's my confusion, I've been unable to eat and sleep for several days, because my email is NetEase mailbox, NetEase mailbox was blocked by EA, resulting in no way for me to appeal, I can't change my mailbox, and I can't change my email address by myself，The system does not allow me to change, and I changed 8 EA accounts and found customer service no less than 10 times, and the customer service did not allow me to change my email address because of some undisclosed security issues, and they kept saying that they would try their best to help me, but the fact is that it didn't help me at all, so EA's reputation is not for nothing, and I don't allow me to change my email address when I find customer service, so I really don't have a way now, if anyone has a feasible way, please tell me, it's really important to meI will also be locked by EA's community manager when I post this comment, I have already looked for EA's customer service no less than 10 times, but the way EA handles the problem really chills me, I will appreciate any of you who can help me