Forum Discussion

Balladalidila

Seasoned Ace

5 years ago

Re: Account was hacked and currency stolen by hacker. EA refuses to refund.

@Varidex

1) How was the currency stolen? As far as I know, the Apex coins are bound to the account that bought them.

2) You post a screenshot of the user "Varidex"s activity in a club. How is this proof? Could be you playing.

3) Since you post this thread from the account Varidex means that you still have access to the account.

4) So if I understand you correctly, you want Respawn to give you a certain amount of coins back to the same account (Varidex) that already used those coins on that account, i.e you want to have Respawn to give you free coins that already were spent on that account. I dont think its that hard to understand that they might be reluctant to do this hrmm.

1 Reply

Varidex
5 years ago
@BalladalidilaWhat you fail to see is the region language switched to Chinese as opposed to English, my native tongue. The currency was spent. I am asking they retro-actively strip the items or whatever that was purchased back and refund the exchange. Most games can do this. Fortnite, PUBG even older games. I have access to the account, yes of course, because it's basic to regain control, change password and so on. But yes I am asking them to look into this other than telling me, "Nah, no one hacked your account."