8 months ago
Why me?
Greetings. Can someone explain me, how ban hammer choose victims? One account, banned because of purchase exotic shards. I live in Russia and not able for straight purchase. I'm forced to use detour...
So as I am sure you are aware EA is not supported in Russia. https://www.ea.com/news/update-on-electronic-arts-titles-in-russia-and-belarus if you are not able to purchase directly in game or via legitimate sources and have been circumventing that process then that would be a TOS violation.
Also you may want to read this. https://www.ea.com/commitments/positive-play/charter#treat-others-with-respect
The TOS team are the only ones that will be able to help you. If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/