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TJ400000's avatar
TJ400000
7 years ago
Solved

Accidentally bought 1000 Apex Coin for the wrong account

I have been wondering where the h*ck is the 1000 Apex Coin I have bought since yesterday, then just realized that I bought it with a different PC and it was logged in with my another Origin account !...
discussion
  • theWonderChris's avatar
    theWonderChris
    7 years ago
    You've definitely done the right hing in contacting EA support to try and get this sorted.

    I've seen quite a few people in the Sims forums get similar situations sorted so hopefully they'll be able to help you here too.

    I've only had to email EA once, got a reply in a couple of days, chat i've always gotten straight through to someone.
Capt_sneaky's avatar
Capt_sneaky
7 years ago

I would recommend going directly to EA support, i would not dispute the transaction or you might be banned 

  • TJ400000's avatar
    TJ400000
    7 years ago

    Sorry I cannot understand at all what you are saying

    • JolT_Fonz_TTV42's avatar
      JolT_Fonz_TTV42
      7 years ago
      Sorry man:/ you might want to just use the other account
      • TJ400000's avatar
        TJ400000
        7 years ago

        Haha, are you sure ?

        My other account was created way before this real account that I really played Apex that I was already Level 65.

    • theWonderChris's avatar
      theWonderChris
      7 years ago
      You've definitely done the right hing in contacting EA support to try and get this sorted.

      I've seen quite a few people in the Sims forums get similar situations sorted so hopefully they'll be able to help you here too.

      I've only had to email EA once, got a reply in a couple of days, chat i've always gotten straight through to someone.
      • TJ400000's avatar
        TJ400000
        7 years ago

        Good to hear that you got their email man !

        I tried both their US site and Taiwan site, the little pop-up window from the US Support site does not seems to be responding.

        So I tried to email them and hopefully could get their responses.

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