Forum Discussion

5 years ago

Account Banned after I was hacked

Just wondering what can be done about this. I already made a claim ticket. I haven't played Apex since December. I got an email today saying I was banned. Loaded my PC and saw some changes I know I d...

discussion

T3Deliciouz

5 years ago

Thank you. Is there a direct contact page for EA TOS department? I submitted a claim ticket, but it was in a general section.

YaBoyMirage

5 years ago

@T3Deliciouz There's a phone number you can call if you change your country to United Kingdom. Just go to the contact page, select "Manage my account", "Banned or suspended account", and you should see a number there. I called them myself to try to speed things up, but they just told me to wait for their response by email. These cases take a long time. I've waited 5 weeks so far. Funny how I've been waiting for the Pit Crew skin for a long time and now it shows up in the store while I'm banned. I'm tempted to buy it on my banned account just in case I get unbanned. And if not, I've wasted 20 bucks. But we all make bad choices. You live, you learn. Life goes on...