It sounds like your account progress may not be properly linked between EA and Steam. This can sometimes happen if you're logging into a different EA account than the one originally used, or if the link between your accounts was never set up or got disconnected.
Here are a few steps you can try:
Check EA Account: Make sure you're logging into the correct EA account that holds your original game data.
Verify Account Linking: Visit ea dot com, go to the “Connections” tab, and confirm that your Steam account is correctly linked.
Steam and EA Login Match: Double-check that you’re launching the game from the same Steam account you originally used, and that it matches the EA account connected to it.
Contact EA Support: If you’re sure you're using the correct accounts and the issue persists, contact EA Support. They can look into your account history and possibly restore your progress.