Forum Discussion

girthshaker's avatar
girthshaker
6 years ago
Solved

Apex Banned Randomly? ( Wrongful Ban )

I was randomly banned on Apex, I went to play the other day and logged in sense I've only played a couple of times in the last months or so. I went to queue up for a match and got a match only to get...
discussion
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hi @girthshaker. 

    I'm afraid that account bans are not something we can investigate here on Answers HQ. Since you've already reached out to the Terms of Service team that's all you need to do for now. They will review your account and determine if the ban can be overturned. 

    Unfortunately we don't have a way to see how long a TOS investigation might take. That can vary depending on how many cases they are currently working through. Hopefully they'll be able to get back to you soon. Keep an eye out on your email for a response. 

    /Kent

girthshaker's avatar
girthshaker
6 years ago

I've asked them to show proof of me cheating, because I know better than anyone I can sit here and say until I'm blue in the face that I didn't cheat and it means nothing. So all I want is for them to show me MAGICALLY how I cheated or gave myself ANY kind of upper hand over another player. 10/10 chances they wont supply anything because they have nothing to supply it's hilarious that EA thinks banning innocent people is fine, and before someone comments going " oh you cheated get over it ". Think about it I'm not here to convince you I'm here to get a legit reason or answer to my problem of being wrongfully banned, NOT to convince you.

Jojo5393's avatar
Jojo5393
5 years ago
@girthshaker I think what happened is that you used an outside program to alter the game, but you "only" used it to adjust the FPS but using outside programs to alter the game in ANY way is a violation of their ToS so next time you play another game I suggest you uninstall that FPS adjuster or you'll get banned again.

About Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.30,807 PostsLatest Activity: 3 hours ago