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1Inaho1's avatar
6 years ago
Solved

Apex banning me for no reason?

So I play apex when I have free time and can be considered a casual. I have around 30 kill overall my characters, more games played than kills, and no wins. When I got home yesterday and wanted to pl...
  • EA_Darko's avatar
    6 years ago

    We are unable to help with any ToS related sanction on AHQ @1Inaho1, as such you will need to speak to our Terms of Service team.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact usat the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

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