Forum Discussion

4 years ago

Apex ranked lag

I've been having issues with ranked matches lagging lately, it started when I went to platinum and now I can't pay a single game without a extremely terrible lag. What can I do to fix this?

discussion

EA_Aljo

Community Manager

4 years ago

Hi there, @Itsaweir.

Let's see if we can find out why you're lagging so much. We'll start with the basics. First, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Itsaweir
4 years ago
It did not, I've also tried powering down the game console, checked for updates, and restarted the game a few times.
- EA_Aljo
  Community Manager
  4 years ago
  @Itsaweir
  
  Thanks for trying that. What system are you on and do you use a wired or wireless connection?
  - Itsaweir
    4 years ago
    Xbox one x. It's wireless, I've been playing like this from the first season