Forum Discussion

3 years ago

Apex spent wrong currency

So i have been grinding to get to get crafting materials in the battle pass in order to be able to afford the quarantine 722 wraith skin. it has been a long journey, but i finally got 1200 crafting metals so i could have the opportunity to buy it from the legends screen. but when i when to craft it, it shows that you can buy it for 1800 apex coins. me not completely focusing on my monitor, did not see that there were 2 options, one for crafting metals and one for apex coins. so i am asking a Ea dev, or anyone that can help, to please remove the quarantine 722 wraith skin from my account, and give me back my 1800 apex coins. if this is not possible, i would expect to still be compensated in any way in order to give back my well earn and bought apex coins. If even that is not possible, please contact me with reasons why this is not possible. thank you for your time

discussion

12 Replies

REE_IM_A_COWBOY
3 years ago
@EA_Illium Once again, I am please asking you to refund my purchase. on your side it does not even cost you anything, on my side, it has cost me 40 dollars that I was planning on saving for future skins and cosmetics. Please I am asking you just take the skin away and give me my coins back. I know it is possible. It doesn’t hurt to help a active member of the game’s community and supporter. I have spent over 100 dollars on this game and you can’t even think twice to actually help me? Thank you for your time
EA_Illium
EA Staff (Retired)
3 years ago
Hey @REE_IM_A_COWBOY Once a currency is spent in-game we do not offer a way to refund or exchange the currency you used on the item.