Forum Discussion

2 years ago

Solved

Appealing ban is pointless?

Last year i got banned because i was playing Apex Legends on Linux and there was an issue with specific kernel version triggering EA's anti cheat system, so i appealed my ban multiple times, but my tickets were closed or declined without any explanation. I contacted chat support today so they could remove my account and i could create a new one and then connect it to my steam account (played since season 1, so sucks that it has to be removed, but better then not playing my beloved game at all right?) but guy from support said that even if account is removed it still will be connected to my steam account, so i wonder what should i do in my situation?

discussion

Asmodeus566
2 years ago
@paranoiiia

Deleting accounts/Unlinking accounts Just so you are aware EA will not Delete/Unlink accounts that have Active Bans on them. The Ban would have to be lifted before you can delete/unlink the account.

From EA " We won't delete/unlink any account that has been banned. To delete/unlink your EA Account, you’ll first need to appeal your ban

Here is the link: https://help.ea.com/en/help/account/close-ea-account/

5 Replies

Asmodeus566
Hero+
2 years ago
@paranoiiia

Deleting accounts/Unlinking accounts Just so you are aware EA will not Delete/Unlink accounts that have Active Bans on them. The Ban would have to be lifted before you can delete/unlink the account.

From EA " We won't delete/unlink any account that has been banned. To delete/unlink your EA Account, you’ll first need to appeal your ban

Here is the link: https://help.ea.com/en/help/account/close-ea-account/
paranoiiia
2 years ago
@Asmodeus566 Thats the problem appealing ban is waste of time because it keeps being closed ir declined without any explanation, thats why i wonder, what should i do in my situation.
Asmodeus566
Hero+
2 years ago
@paranoiiia

If EA has provided you with a final decision upholding the ban then there is nothing else that can be done that I know of.
paranoiiia
2 years ago
@Asmodeus566 Yeah, they offered me to create new steam account, but i wont sacrifise my decade old account, just to support ignorant EA company, that wont even lift a finger to explain why i got banned, i guess the only choice i have is to be completely dont with EA's products including Apex Legends.
Kevzoo
2 years ago
its so obvious they have a flawed system since the appeals get declined after 30 sec automaticly. they have no intention at all to ever listen, all they do is say "sorry but there is nothing we can do"