Banned account
Hi, I've been trying to contact support for months now with no success. I keep getting rejected. My account was recently blocked because the anti-cheat program found compromised files on my computer that weren't related to the game. I've never used cheats. I've been playing since the game came out and would like to be unblocked. I've sent hundreds of emails and reminders, but nothing. My ID is Zorarak7283 (PC) or SVY_Zorarak (PS5). Thanks.
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Hey Zorarak7283,
Here on EA Forums, we don't have visibility into your account or bans, and we can't change decisions made by our terms of service team, sorry.
We recommend that you submit a new appeal following this guide, providing as much information about the situation as possible, so our teams can review their decision once more.
We appreciate your patience with this.