Banned for cheating but didn't cheat.

Hello, administrator, my English level is very poor. I hope to understand. I came to the community for the first time. I am from China. I have been playing this game since 2019. At 12:00 noon on February 15, 2023, China time, origin updated the latest game. After entering the game, I found the latest weapon. I entered the training ground and began to practice new weapons, About half an hour later, "The user's game account has been disabled: Banned" appeared. I didn't do anything against the rules of the game, but my game has been disabled for no reason. He didn't even tell me why my account was blocked. So I opened the EA search tutorial, groped for three or four hours and found the appeal. My English level is very poor. I have always loved playing Apex. I have invested a lot of time and money for this. I have never used any assistance, and I am very resistant to leaving the game for a period of time in the middle of the game, but I still love the game very much. I hope the administrator can help me and let me return to the game as soon as possible.