Banned on 3 accounts, likely issue with my PC
I was banned on my year old account a few days ago and I was told I was cheating yet I have gameplay and I know I wasn't, but after making 2 new accounts, getting banned on one through steam and the other through origin, I believe there is an issue with my PC itself. I DO NOT WANT TO APPEAL THE BANS, I just want to find the issue.
I have a 10 minute YouTube video explaining the entire situation, where I show the first ban and even get banned while recording said video, which can be found here: https://www.youtube.com/watch?v=UX8n3I4ep7s I even show my task bar with every app I have open at the time of the ban, and I do apologize for the language, I was frustrated.
If anyone has any information that could assist me so I can send an appeal with the information of the fix, that would be amazing!
Hey @MysticOnLive you will need to speak with our TOS team in relation to any ban
If our TOS team have denied your appeals then there is nothing that we can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact usat the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko