8 months ago
Cancel account ban
Hi there I don't know whats going on my account has been banned suddenly due to suspicious IP information. I guess it's related to the VPN i used. Please take a look. Thanks.
Hi @AllennSkywalker,
I'm sorry, we aren't set up to investigate these through Answers HQ. Did you receive an email alerting you to the ban? It might share more information such as what team can help look into it more for you. If you're not sure, could you pop up an image of the message you're seeing, and I'll do my best to point you in the right direction to get more help on this.
- EA_Lanna