Forum Discussion

mikeauxyuj

3 years ago

Cannot crossplay from PC

Unable to find friends who plays on any other platforms from PC. No option to enable crossplatform on PC.

discussion

EA_Lanna

Community Manager

3 years ago

Hi @mikeauxyuj,

Try this:

Go to the lobby.
Click the cogwheel (Game Menu) in the bottom right corner of the screen.
Click Settings.
Scroll down to Cross Platform Play.
Click Enabled to turn it on

After, follow the advice here to add friends across the platforms to play: Apex Legends cross-play: how to play with friends

- EA_Lanna

mikeauxyuj

3 years ago

I tried that and there was not option for it. I went to the bottom right of the screen where the cogwheel is and on the Gameplay tab, I scrolled down and from the video that I saw, the crossplay option was under "Usage sharing" but instead is shows "Performace Display" and this is on Steam PC.

EA_Lanna
Community Manager
3 years ago
Hi @mikeauxyuj,

Thanks for checking. I've tried to replicate the steps myself, it turns out the crossplay settings for pc were removed from the settings options a while back and they are now always on by default. That explains why you're not seeing the options. However, it means crossplay is automatically active for you as a PC player which means your settings aren't the issue.

Have you gone through the steps here to add/see your friends?

- EA_Lanna
Xubunnytwo
3 years ago
@mikeauxyujI had this same issue, my friend is a college student I share my house with and he plays on PS4. I am running a Linux PC on Steam and he told me last month about the game he was playing, it looked like fun, so I decided to join him. For the full first week we could never find each other and yes, we did the suggested text by @EA_Lanna. I ticked all those boxes.

By some unknown "miracle" he was playing with another PS4 player and we asked that player to add me as a friend. He found me and once that happened we could swap spit. I still feel this is a very unresolved issue. When I am playing without the 2 PS4 friends I have now, I get teamed up with PC only PUGs. I don't know how the crossplay fails to see some and yet others in the game can add you. Crossplay might be active, but it is discriminating other players.
Here is a link the the old thread about this same issue now 1 month old. EA_Mako told me the older thread was "too old" and locked it down. I really wish you guys (moderators) would merge the threads instead of marking it solved. It is not a good practice to ignore an ongoing problem and hoping it will just go away. It seems to me, the only current solution is a work around. You will need to find someone on the PSN or XBox and having them seek you out.