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dormis1992's avatar
dormis1992
2 years ago

Cant claim rewards Apex Legends

I cant claim my rewards for Apex Legends.. Could you help me with this?
discussion
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago
Hey @dormis1992,

Is this specifically the EA Play rewards? Or are you having issues with your items in general?

dormis1992's avatar
dormis1992
2 years ago

It’s just the EA Play awards. I can’t claim the new ones..

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @dormis1992,

    If you reach out to our live support team, they can take a look at your missing rewards. You can contact them via the following link:

    https://help.ea.com/en/help-home/

    You'll be prompted with a number of EA products. Just pick the one that you feel best suits your issue (So either Apex or EA Play), and then you'll be asked what your issue is. You should see an option to contact support after that. 🙂
    • dormis1992's avatar
      dormis1992
      2 years ago

      Is it normal, that you get mails from a lot of employees from EA and they all ask you kind of the same questions, but nothing actually happens?? :D

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