Forum Discussion

New Veteran

8 months ago

Did you enjoy this match? "Yes" "No"

What the hell is the point of this "Did you enjoy this match?" "Yes" "No" prompt at the end of the match? No box to fill in for further feed back? Clowns. Add a box for us to tell you why we say No...

reconzero

Seasoned Ace

8 months ago

They don't really care why we didn't enjoy the match. They honestly don't even care whether we enjoyed it or not. The data they're really trying to get is whether or not your re-queue likelihood goes down in relation to a "yes" or a "no." In other words, if you didn't enjoy the match then do you switch to some other game or do you re-queue for a shot at a better match? That's what they want to know. If "nos" don't lead to elevated churn then there's no reason for them to care why we're unhappy.