Disputed charges

Because I forgot to lock the computer screen when I went out to dinner with my friends yesterday, a friend in the Internet Cafe played with my account, which led to my APEX game account being blocked. Because I like this game very much, I recharged $300 yesterday after purchasing the founder and novice gift bags. Because my careless forgetting to lock the computer screen led to tragedy, so I hope to be able to intend. You can explain clearly that the network administrator and the store manager on my side can testify. I really hope that you can give me a chance to make up after you know something about it. Please.