Forum Discussion

Sheik-Ismail's avatar
Sheik-Ismail
Rising Newcomer
26 days ago

Does lifting a ban also lift the HWID ban on my pc?

I was playing apex around 2 days ago and after I closed the game, I got banned (around an hour afterwards according to ban history) I very much didn't do any cheating and there's no reason stated in the ban history either. And when I tried to log into a different account it just banned me again after I turned off the game (also around 1 hour later) so am pretty sure am HWID banned so I made a case (2 days ago still no reply) and I just wanted to ask so that if they actually help I don't get banned right away again

3 Replies

  • Sheik-Ismail 

    It can take up to 10 days or more to get a reply back from the ToS team.

    It is best to wait for their reply to your case,

    Also here on the forum we cannot assist with account actions and bans, that is what the ToS team does. 

  • Sheik-Ismail's avatar
    Sheik-Ismail
    Rising Newcomer
    25 days ago

    yes I am just asking whether or not the HWID ban would be lifted, as I don't want to risk waiting again for a reply if it isn't lifted along with the current ban