Forum Discussion

4 years ago

Solved

Either I can't queue in ranked matches, or they are not being registered or both

I queued for two Ranked matches, Won both of them, one was couple of days ago, one today. unfortunately my screenshot for 1st match didn't register but it is the same story with this one. You can see my Bronze IV badge under my banner which is an indication of a ranked match but no RP and no Stats for S10 Ranked. I didn't touch Ranked much S9 but this season wanted to push, now I lost my appetite again.

I played on Steam, PC.

https://imgur.com/a/IAOsqnV

PS: I wanted to post in the Bug Report section but man, they asks for way too much info.

PSS: PAIN

discussion

EA_Mako
4 years ago
@WreckingVi Thanks for the extra info on this!

We have seen some other reports about stats and/or RP not updating after a match and this is being investigated currently.

Winning 2 for 2 sounds like you'd be off to a great start, so hopefully this won't take long to address for everyone. Appreciate the screenshot!

19 Replies

WreckingVi
4 years ago
@EA_Mako Thanks, lets hope for it. S10 is my best season so far, my own performance wise lol
WreckingVi
4 years ago
@Koochi-Q I didn't try again, was salty, specially since some others encountered same issue. Might push my arena ranked. After placements got to Silver III lol
hayhor
Hero
4 years ago
@Koochi-Q Ummm considering I'm as far north as Chicago I can tell you air conditioners are not luxury. They are necessary! As is pizza. You need to eat and you need to not overheat. Video game consoles do nothing for survival!
MandatoryIDtag
4 years ago
@EA_Mako Any idea if we would be reimbursed said RP? It's kind of a game breaking issue to have a game mode that revolves entirely around said points, and not actually be rewarded any of said points.
EA_Mako
Community Manager
4 years ago
@MandatoryIDtag
Definitely agree with you that not actually getting RP for your matches consistently would pretty much defeat the purpose of queuing ranked in the first place.

I don't have any other details on it yet unfortunately, so I'm not sure to what degree - if any - a fix for this type of thing would be retroactive.
Anonymous
4 years ago
you owe me 100 kills in arena since s9
Koochi-Q
4 years ago
@WreckingVi Well ID just had the same issue. I told him to fully close his game but he was in my lobby the entire time so I said shut off your ps and I’ll inv to my team... that did the trick.
hayhor
Hero
4 years ago
@Koochi-Q He got his missing points and stuff?
Koochi-Q
4 years ago
@hayhorNope
See, it just affects ppl with inferior boxes that start with the letter ‘P’... ‘X’ is farther ahead so it’s less prone to lacking elements 😈