Finally Unbanned :)
Took them a while but i got my account back and i'm happy.
Forum Discussion
If you can prove that you were hacked then it sounds like they will reinstate it. For the rest of us it is guilty until proven innocent. How would I have evidence or a screenshot to show I wasn't cheating at a particular time when some butthurt person decided to report me? Waiting for two weeks when you know it is baseless is ridiculous. Most of us have been playing for a while, have spent money, have never been hacked, have never cheated, our stats are fairly consistent and we get randomly banned.
@B0n3SawMcSizzla i just don't know how i can prove my innocent. cause i haven't done anything bad, i reached level 119 and my lifetime kills are around 400 i believe. that isn't a lot for a level 119...right?
@crispythepotatoMan At level 280ish when I got banned not even sure I had 400 kills, and they still won't unban me. State I cheated, denied multiple of my appeals, and basically told me stop asking... It really sucks.
- @BinkDeBook Same for me, I keep on making cases tho cause I can't let go of my account. But yeah, they told me the same. It really sucks
- @BinkDeBook did you attach your EA data for that matter? I'm in the same shoe right now. anything else you plan to do about it?
After I stayed quiet for two weeks they rejected the appeal. So I contacted EA a couple times and that created additional cases. The second denial was shortly after that. They waited a week for the third to at least make it look like they attempted to investigate something. I filed a complaint with the Better Business Bureau. It takes about 10 minutes. EA responded to that with the same canned response, which I rejected. We'll see where it goes from there. I also uploaded my gameplay footage from the 3 days prior to the ban to YouTube. You can clearly see I am not cheating.
https://www.youtube.com/watch?v=syKTslpypW4&list=PLQ-Pq_k3jeyRBu3ALVvl1xv0Kpd3XXZ50
Also, I am a Veteran. Cheating isn't in my blood. The Better Business Bureau asks if you are a Veteran so I don't know if that allows for any type of special escalation or anything.
- @nathanhcy I'm still trying to figure out how I can contact someone directly. The canned responses. The fact they close any appeal I put in within 1 day now with - we aren't looking at this anymore, stop asking. Basically say they don't care, and are happy to have taken my money and stolen it from me.
Since I never record any of my game play nothing I can do there. All I can do is point to my stats in game.
