Forum Discussion

4 years ago

Given The Wrong Heirloom

Please help @EA_David After a year and half of waiting I finally received some heirloom shards and knew (since it was released) that I wanted Caustic's Death Hammer. With the excitement and from th...

discussion

hayhor

Hero

4 years ago

@LunarFrost5755 I've raised this to CMs but I'm not sure they will be able to help.

LunarFrost5755
4 years ago
@hayhor Thank you very much. I trully hope they are able to do something. I waited so long to get Heriloom shards, and the chance of getting more is so low.
LunarFrost5755
4 years ago
@hayhor all I'm hoping for is getting what I chose to buy instead of getting something I never wanted and would never have spent my shards on.
- DYSPROssium
  Hero (Retired)
  4 years ago
  You can also try to reach out to EA help. They can pull up your account and see when and what packs are opened. They can help you much better than any of us players here 🙂
  
  Ccontact EA support to get help with this.
  
  If you prefer you can also speak with them via Twitter or Facebook.