Forum Discussion

5 years ago

Solved

got banned for a harassment that i did before my first ban WTF

I really ‎don't know if i call it fair or unfair ban. I just go banned from chat harassment that i did true but i already got banned for chat harassment once on the 28/01/2020 and i've never did it ...

discussion

EA_Kent
5 years ago
Hey @SnakeN01.

Account bans aren't something that we're able to investigate here on Answers HQ. The Terms of Service team would need to review your account and determine if the ban can be overturned.

If you haven't already please reach out to them so they can pull up your account and take a look. You can find more details on how to set up a case with them at the EA Help site. If you have already contact them that's all you'll need to do for now. They will get back to you via email as soon as possible.

Thanks!

/Kent

Gabrielmojo26

Seasoned Ace

5 years ago

@SnakeN01 I don't think comm bans have anything to do with Apex Legends, but more so the platform on which you're playing.

I've gotten multiple 24hr bans myself, warranted or not, but they've always been from Microsoft Xbox.