Forum Discussion

5 years ago

Solved

How to Change EA email if that email already not exist ?

I've a pickle, I used my old school email for EA account but my email is already not exist (already graduated). I didn't put my cell phone as well. When I try to change my email, it will send email...

discussion

EA_Aljo
5 years ago
Hi there, @asukojo.

If you no longer have access to the email on the account, you'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!

EA_Aljo

Community Manager

5 years ago

Hi there, @asukojo.

If you no longer have access to the email on the account, you'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!

asukojo
5 years ago
@EA_Aljo I contact support, talk via chat, and they solve my problem, they changed the email for me 🙂
Thank you for the support !
@hayhor Yeah, lesson learn. I changed email on many of accounts, but forgot this one.
- EA_Aljo
  Community Manager
  5 years ago
  @asukojo
  
  Great! I'm really glad to hear it. If you need help with anything else, please let us know. Good luck and have fun 🙂
  - itay107
    Rising Novice
    5 years ago
    @EA_Aljo i have the same problem is there someone that i can talk to to help me change the email?
- itay107
  Rising Novice
  5 years ago
  who you talk to ?