Forum Discussion

4 years ago

Solved

How to Change EA email if that email already not exist ?

I've a pickle, I used my old school email for EA account but my email is already not exist (already graduated). I didn't put my cell phone as well. When I try to change my email, it will send email...

discussion

EA_Aljo
4 years ago
Hi there, @asukojo.

If you no longer have access to the email on the account, you'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!

asukojo

4 years ago

@EA_Aljo I contact support, talk via chat, and they solve my problem, they changed the email for me 🙂

Thank you for the support !

@hayhor Yeah, lesson learn. I changed email on many of accounts, but forgot this one.

EA_Aljo

Community Manager

4 years ago

@asukojo

Great! I'm really glad to hear it. If you need help with anything else, please let us know. Good luck and have fun 🙂

itay107
Rising Novice
4 years ago
@EA_Aljo i have the same problem is there someone that i can talk to to help me change the email?
- EA_Aljo
  Community Manager
  4 years ago
  Hello, @itay107
  
  Please see my first post on this thread for help with this issue. Thanks!