Forum Discussion

CmdrCody99's avatar
6 years ago
Solved

how to get unbanned

HELP I haven't play in a while now I just found out my account was banned on apex how to I change that

  • Hey @CmdrCody99 

    You should have received an e-mail regarding the ban.

    If you think this ban was applied to your account by mistake.
    You can reach out to the Terms of Service Team to appeal this ban.

    Click here to Contact the ToS Team


    Unfortunately,we can't assist further with account bans on AHQ.
    However,if you have any questions, you can drop them down below.

9 Replies

  • If you cheated and you got hardware ban, then "гуляй вася".

    Bans are permanent.

  • @SlivPTS Have fun? Must be sarcasm. But I approve. Cheaters trying to play victim. Seems to happen more often than not.

  • Hey @CmdrCody99 

    You should have received an e-mail regarding the ban.

    If you think this ban was applied to your account by mistake.
    You can reach out to the Terms of Service Team to appeal this ban.

    Click here to Contact the ToS Team


    Unfortunately,we can't assist further with account bans on AHQ.
    However,if you have any questions, you can drop them down below.

  • Bruceyz1's avatar
    Bruceyz1
    6 years ago

    I am 100% sure they been false banning people. I mean i play this game with friends and I dont even have more than 1 win in the game mostly play for fun and the enjoyment. Also How long does it take for them to reply cause honestly its only this game i ever been banned on so never had this before. 

  • @Bruceyz1 Acabo de volver de vacaciones y me encuentro mi cuenta bloqueada, no recibi ningun correo de ban, ahora vere como puedo hacer que me desbaneen, si a ti ya te apelaron me podrias decir como es por que no entiendo una Ch0t4
  • I have the same problem with Battlefield 5. I haven't played it couple months and tried to get back on it, but I have ban from online content. And now I can't even log-in in my Origin account. Checked e-mail, and found out that there has been multiple log-ins from all over the world. China, Thailand, Russia etc. Made web-form for false ban and all I received was the damn same link to my form. Please contact via chat or phone. Please give me link to chat or phone. At the same time i found article at EA for the same problem. Ban or suspension. This team only contact via e-mail. What the hell, you just sent an e-mail, telling me that I have to contact support via chat or phone. Fix you freaking system. You don't even match with your rules. If there is someone who can help, I will appreciate it!

    Thank you in advance!

    [edited by CM] I removed the files you shared as your personal information appears on it. 

    • Don't post personal information. Forum posts are visible to everyone and can show up in search engine results. Protect the privacy of yourself and others.
  • I have been banned with no whatsoever reason stated on my email. I have not been using cheats or any third party kind of stuff. I already contacted and submitted my case #62482420 72hrs has passed still no email. I am really disappointed. I am only a couple of levels completing bp this season. Why was my account banned without any kind of notice or whatsoever???

  • ibeclub's avatar
    ibeclub
    5 years ago

    EA, my account has been disabled and I need your help! Can you please enable my account again? Someone hacked my account last year and maybe that is why you disabled my account.

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    5 years ago

    If you are banned, please check out the solution on how to appeal the ban.
    We cannot assist with banned accounts on Answers HQ. 🙂

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