Forum Discussion

3 years ago

How to make a formal complaint about being over charged on a game.

Ive spoke to 2 advisors neither of them could help me at all. told me its out there limits of what they can do. there no formal complaints ?

discussion

OldTreeCreeper

Hero+

3 years ago

@xStephenDx

You need to contact EA help directly to get help with this one, as the EA staff who work here on AHQ cannot help directly with account-related issues, such as missing content or a complaint.

You mentioned you have spoken to them, so you could try that again, or you can also contact EA help by:

Create a new case
https://help.ea.com/en/contact-us/

Twitter
https://twitter.com/EAHelp/

Facebook
https://m.facebook.com/EAHelpHub/