Forum Discussion

Dean_Westen's avatar
4 years ago
Solved

I didn't get my ranked rewards

I hit the Diamond in the previous ranked "season of Defiance" and didn't get my rewards =(

  • Hey @Dean_Westen for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product APEX

    Then select 'PC

    Manage my Account'

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

8 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Dean_Westen for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product APEX

    Then select 'PC

    Manage my Account'

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

  • Thanks a lot! It was really sweaty for me, so receiving nothing for it was kinda disappointing. 

  • @Dean_WestenWere you really talking about last season? What was the map where you were playing ranked? Was it Worlds Edge or Stormpoint?

    @EA_Darko Threads like this usually talk about the split not the end of the season rewards. 

  • Sorry, I didn't mean "Season Escape" it was still this "Defiance season", it was previous ranked season. 

  • Cheese9Man's avatar
    Cheese9Man
    4 years ago
    @Dean_Westen Here’s the answer so that you wouldn’t have to contact support. Each season has 2 rank splits. You get your rank rewards AFTER the season ends. If you’re talking about S12 split 1 of rank (Olympus), then you’ll get your rewards on May 10, 2022 at the start of season 13. If you were diamond+ you’ll be able to use a season long dive trail and the other rewards are permanent (badges/charms).