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I got banned, but there are no bans in history
I got banned, but there are no bans in my history. However, when I access my 3 cases, they are empty. Any ideas on how to check what is written there or get info about ban time? (I guess i've been ba...
Hi @KooKZ1,
The 'My Ban History' page mentioned this in the blue section:
@EA_Help wrote:
You may have bans or suspensions that don't show on this page.
Not all bans will appear there. Please check your emails for an email from EA notifying you about a ban/suspension. If you do, follow the advise in this thread to appeal the ban if you feel the ban was added by mistake: EA Bans and Suspensions - How they work and how to get in contact with us
If you don't have an email from EA about a ban or suspension and you're having trouble logging in or playing your games, you may not have a ban. See if our troubleshooting steps help before you contact us to dispute a ban or suspension.
- EA_Lanna
