Forum Discussion

6 years ago

I got hacked from three different asian countries and got banned

So idk if anyone else may have had a similar situation, but I’ve been trying to appeal for a month now and even have the screenshots of my account being accessed from outside of the country but to no...

discussion

jumanjaydazed

6 years ago

Because a gaming vpn was used and connected to 3 different servers...I'm no techhead, but they may be able to pinpoint the original ip address when last logged into origin, not apex itself. Then you at least know when it all started

❤️

Denzi-0
6 years ago
Yeah they can pinpoint it, but I’m just trying to get my account unbanned
- EA_Barry
  Community Manager
  6 years ago
  @Denzi-0
  
  The only way to possibly get unbanned is by using the following info:
  
  https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
  
  Thanks.