I think Razer Synapse software got me banned
Recently I went on PC with controller because I got a new PC last month on Christmas. I made my account on PS4 so I've been playing controller since then and still do right now even though I'm on PC....
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I made an appeal on why I got banned to them a few days ago. This is what I was given.
"Hello,
We noticed that your EA account broke EA’s gameplay rules.
Because your account was cheating, we’ve permanently blocked your access to Apex Legends’ online features.
• Read up on how to play by the rules at (link)
• Review our full user agreement. This is what you agree to when you play EA games or use EA Services:
What this means
When we talk about cheating, we mean things like using external tools, performing in-game exploits, or abusing glitches or bugs."
Yet, I'm on a new account doing the same thing using a controller on PC, having to go to Task Manager to delete "Lighting Service(32)" otherwise the game will crash for "violation of a software". And everything seems to be fine. I have the 4k damage badge with Bangalore (18 kills rip) with the new account and my name is "Bannd4Being2Good".
So far, nothing has happened to that account and I'm still currently playing the game just fine. Level 27 right now, even though Apex Tracker shows me at level 8.
I just re-read that email and I think Razer's mouse RGB program called "Razer Synapse" got me banned because of LightingService(32 bit) that crashes the game. And so the EAC thinks I'm trying to use a 3rd party software tool to cheat in the game... Do you think that could be the root cause of it all? Seems more plausible. Every time I open the game, I keep forgetting to delete it. So the game crashes, I delete LightingService (32 bit) and reopen the game. Then, I'm able to play perfectly fine.
Could that really be the case tho? Easy Anti Cheat has a whitelist for allowed software that their algorithms can identify and do not trigger any flags made against an account.
I'm having a hard time imagining that Razer Synapse is not whitelisted since this software has been around for many years now.
I doubt using a Razer Naga is considered cheating.
16 kills in a game? thats how many teams? 16/3 = 5 teams
i dont run into 5 teams in a match that often and i don't single evenhandedly kill every one of those 5 teams by myself. i mean chee, why not 7 teams? oh yeah you said you killed 22 one time which is 7 teams. lol. and your not cheating why not show us some videos of these feats on youtube...
where did all those bullets come from to kill 5 teams when they're so close to each other...even 7 teams... 1 person takes 2 clips, so 22 people is 44 clips, how did you get your hands on 44 clips...
the problem is a hacker can kill me in less than a clip.
- @gg123xyz 16 kills is not cheating, they go to hot drop areas and hang around choke points on the map. They also push every fight they see and hear.
You suggested that downing someone with 2 clips is cheating.. not really, i’ve downed entire squads with one purple clip on a devotion. I frequently down players with one clip from an R-301, R-99, flatline or prowler.
If you need more than 1 clip to down someone you need to spend some time i. The firing range with your buddies.- @DarthValtrex Exactly. On PS4, everyone is like "damn, you good. Add me so we can squad up sometime". On PC everyone is like "damn, you're a cheater. Reporting you so you can get banned soon."
Don't they realize controller has some aim assist? And recoil is easy to controller since I've been on Playstation my entire life for the past 19 years (4-23 years old).
Look at my wins on ps4. I'm also Diamond Rank. I have more than 8k kills total. It's more around 11k. Look at my kills with Wraith and Full squad wins.
This is the same EA Origin account I used to log into PC and use my controller with. And somehow I'm banned. And yea. I got 16 kills on PS4 ranked games.
Razer Synapse has a function to turn on Turbo for left click, that clicks up to 20 times per second, without even using the Hypershift function. You may have done really well, got reported, and they found Synapse running in the background. That's the only thing I can think of. To me, if you can bind fire to the mouse wheel, enabling turbo should be allowed too.
@gg123xyz wrote:16 kills in a game? thats how many teams? 16/3 = 5 teams
i dont run into 5 teams in a match that often and i don't single evenhandedly kill every one of those 5 teams by myself. i mean chee, why not 7 teams? oh yeah you said you killed 22 one time which is 7 teams. lol. and your not cheating why not show us some videos of these feats on youtube...
where did all those bullets come from to kill 5 teams when they're so close to each other...even 7 teams... 1 person takes 2 clips, so 22 people is 44 clips, how did you get your hands on 44 clips...
You sound kinda unhinged.
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