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SmolTurtlee's avatar
SmolTurtlee
10 months ago
Solved

Merge separate EA accounts?

I currently have 3 separate EA accounts that I use for Apex.   Account 1: My main account I used on PC, linked it to a PS5 account now (3 heirlooms)   Account 2: It was my old Xbox account whic...
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  • EA_Lanna's avatar
    EA_Lanna
    10 months ago

    Hi @SmolTurtlee, 

    I'm sorry, I don't think it's possible to merge game progress from different accounts into the one EA account. We have an EA help guide 'What to do if you've accidentally made a second EA Account' that shares this:

    @EA_Help wrote:
    Can I merge my EA Accounts?

    We’d love to help you merge your accounts into one with all your games on it, but it isn’t always easy.

    All of the data (including saves and achievements) you’ve got on your account is stored in our cloud. The cloud is linked to your EA Account. If you move a game from one account to another, you’ll be able to play the game, but the data still stays linked to the other EA Account, and so do your cloud saves.

    You can’t move your games or platform accounts to another account yourself. If you decide to merge your accounts, get in touch with us.

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
10 months ago

Hi @SmolTurtlee, 

I'm sorry, I don't think it's possible to merge game progress from different accounts into the one EA account. We have an EA help guide 'What to do if you've accidentally made a second EA Account' that shares this:

@EA_Help wrote:
Can I merge my EA Accounts?

We’d love to help you merge your accounts into one with all your games on it, but it isn’t always easy.

All of the data (including saves and achievements) you’ve got on your account is stored in our cloud. The cloud is linked to your EA Account. If you move a game from one account to another, you’ll be able to play the game, but the data still stays linked to the other EA Account, and so do your cloud saves.

You can’t move your games or platform accounts to another account yourself. If you decide to merge your accounts, get in touch with us.

- EA_Lanna

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