Merging accounts
Just came on here after being on chat with support and searching all old emails and finding passwords just to find out it had nothing to do with forgotten email but that i'm unable to merge accounts ...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey L0V3AUSTIN,
Just to clarify, progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.
This is also why you're just seeing the PC rank/contents on Xbox now. Your Xbox account was just linked to this EA account which already had that PC progress. If you had progress on Xbox, that would have been left on whichever EA account had your Xbox linked originally.
In this case you would need to try re-linking your Xbox to the previous EA account to see if you can regain access to any missing content. There is not a way to transfer or merge content across multiple different accounts I'm afraid.
And I assume there would be nothing you guys can do to relink it back to the original Xbox account
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