missing heirloom shards
My heirloom shards went missing after I bought one heirloom, I had 450. EA didn't help me at all, so I was wondering if the community could help since I got so damn lucky. I was told that there was n...
Forum Discussion
EA_David
Community Admin
Community Admin@StaticMeme76 Hi, looking into this, the account only ever had 150 shards. An heirloom shard pack always contains 3x50 shards, there isn't any way to acquire more in a single pack.
I can see these shards were spent 2 minutes after acquisition on the heirloom.
I can see in your case you report that it did indeed display 450 shards. This would be a visual bug, and definitely something we want to track, if you happen to have a pic or a clip I'll happily pass it on.
I can see these shards were spent 2 minutes after acquisition on the heirloom.
I can see in your case you report that it did indeed display 450 shards. This would be a visual bug, and definitely something we want to track, if you happen to have a pic or a clip I'll happily pass it on.
- @EA_David I don't have a pic or a clip, but I have a younger brother, and two cousins who saw it as well
- @EA_David My cousin's and brother saw me open the three apex packs that had heirloom shards, they are missing
- @StaticMeme76 This is where pics or videos are extremely important. David said he viewed your history of shards and only saw 150.
I didn’t think something like this would happen so please understand that I don’t have a video of the three packs, two sets are missing
I was just told in chat they couldn’t help me for missing heirloom shards. I opened some packs in the glitchy update yesterday 09/14/21 and got heirloom shards and then it booted me to the main menu with an error and then when I was finally let back in to the game I didn’t have them or the apex pack that I got them in. I video clipped it on my PS4 and have proof.
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